Red Hat Subscription Manager (RHSM) 登録のシステムで、「JSON parsing error: No JSON object could be decoded」エラーまたは「Lock wait timeout exceeded」エラーが表示される
Issue
- 「Lock wait timeout exceeded」エラー
- コード 502 によるトレースバックエラー
abrt_version: 2.1.11
cmdline: /usr/bin/python /usr/libexec/rhsmd -s
comment:
dso_list: python-rhsm-1.10.12-2.el7.x86_64
executable: /usr/libexec/rhsmd
kernel: 3.10.0-123.el7.x86_64
last_occurrence: 1403133267
pid: 30710
pkg_arch: x86_64
pkg_epoch: 0
pkg_name: subscription-manager
pkg_release: 7.el7
pkg_version: 1.10.14
runlevel: N 3
time: Wed 18 Jun 2014 07:14:27 PM EDT
uid: 0
username: root
sosreport.tar.xz: Binary file, 4725944 bytes
backtrace:
:connection.py:530:validateResponse:RemoteServerException: Server error attempting a GET to /subscription/consumers/9decaece-a2eb-42e6-8d2c-0fd541a38499/compliance returned status 502
:
:Traceback (most recent call last):
: File "/usr/libexec/rhsmd", line 264, in <module>
: main()
: File "/usr/libexec/rhsmd", line 225, in main
: status = check_status(force_signal)
: File "/usr/libexec/rhsmd", line 87, in check_status
: sorter = require(CERT_SORTER)
: File "/usr/share/rhsm/subscription_manager/injection.py", line 98, in require
: return FEATURES.require(feature, *args, **kwargs)
: File "/usr/share/rhsm/subscription_manager/injection.py", line 72, in require
: self.providers[feature] = provider()
: File "/usr/share/rhsm/subscription_manager/cert_sorter.py", line 320, in __init__
: super(CertSorter, self).__init__()
: File "/usr/share/rhsm/subscription_manager/cert_sorter.py", line 65, in __init__
: self.load()
: File "/usr/share/rhsm/subscription_manager/cert_sorter.py", line 115, in load
: self._parse_server_status()
: File "/usr/share/rhsm/subscription_manager/cert_sorter.py", line 134, in _parse_server_status
: status = self.get_compliance_status()
: File "/usr/share/rhsm/subscription_manager/cert_sorter.py", line 328, in get_compliance_status
: return status_cache.load_status(self.cp_provider.get_consumer_auth_cp(), self.identity.uuid)
: File "/usr/share/rhsm/subscription_manager/cache.py", line 212, in load_status
: self._sync_with_server(uep, uuid)
: File "/usr/share/rhsm/subscription_manager/cache.py", line 306, in _sync_with_server
: self.server_status = uep.getCompliance(uuid)
: File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 849, in getCompliance
: return self.conn.request_get(method)
: File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 554, in request_get
: return self._request("GET", method)
: File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 482, in _request
: self.validateResponse(result, request_type, handler)
: File "/usr/lib64/python2.7/site-packages/rhsm/connection.py", line 530, in validateResponse
: handler=handler)
:RemoteServerException: Server error attempting a GET to /subscription/consumers/9decaece-a2eb-42e6-8d2c-0fd541a38499/compliance returned status 502
:
:Local variables in innermost frame:
:e: ValueError('No JSON object could be decoded',)
:self: <rhsm.connection.Restlib object at 0x220b910>
:response: {'content': '<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">\n<html><head>\n<title>502 Proxy Error</title>\n</head><body>\n<h1>Proxy Error</h1>\n<p>The proxy server received an invalid\r\nresponse from an upstream server.<br />\r\nThe proxy server could not handle the request <em><a href="/subscription/consumers/9decaece-a2eb-42e6-8d2c-0fd541a38499/compliance">GET /subscription/consumers/9decaece-a2eb-42e6-8d2c-0fd541a38499/compliance</a></em>.<p>\nReason: <strong>Error reading from remote server</strong></p></p>\n<hr>\n<address>Apache Server at subscription.rhn.redhat.com Port 443</address>\n</body></html>\n', 'status': 502}
:request_type: 'GET'
:handler: '/subscription/consumers/9decaece-a2eb-42e6-8d2c-0fd541a38499/compliance'
:parsed: {}
environ:
:MAILTO=root
:LANG=en_US.UTF-8
:SHELL=/bin/sh
:XDG_RUNTIME_DIR=/run/user/0
:SHLVL=6
:START_HOURS_RANGE=3
:RANDOM_DELAY=45
:PWD=/
:LOGNAME=root
:USER=root
:HOME=/root
:PATH=/sbin:/bin:/usr/sbin:/usr/bin
:XDG_SESSION_ID=6
:_=/usr/libexec/rhsmd
-
ログでは、以下のようになります。
/var/log/rhsm/rhsm.log
2014-06-23 20:15:05,200 [DEBUG] rhsmd @connection.py:450 - Making request: GET /subscription/consumers/42a757a1-3b4c-4d15-a9d6-f22c27cad539/compliance
2014-06-23 20:15:11,191 [DEBUG] rhsmd @connection.py:473 - Response: status=502
2014-06-23 20:15:11,192 [ERROR] rhsmd @connection.py:502 - Response: 502
2014-06-23 20:15:11,192 [ERROR] rhsmd @connection.py:503 - JSON parsing error: No JSON object could be decoded
/var/log/messages
Jun 23 20:15:11 localhost python: detected unhandled Python exception in '/usr/libexec/rhsmd'
Environment
- Red Hat Enterprise Linux 7
- Red Hat Enterprise Linux 6
- Red Hat カスタマーポータルでのサブスクリプション管理
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