"Encountered end of file" on yum update

Latest response

Hello,

I have a fresh RHEL 7.2 server (via the developer access programme), however despite installing three (!) times now, I seem to be having severe issues with Yum:

https://cdn.redhat.com/content/eus/rhel/server/7/7Server/x86_64/os/Packages/abrt-addon-ccpp-2.1.11-35.el7.x86_64.rpm: [Errno 14] curl#35 - "Encountered end of file"

If I disable EUS, then I see errors on other CDN areas. Re-running yum multiple times eventually seems to get all of the packages to eventually come through, but it is a very slow process.

After installing, I login over SSH as root, register the system and it pulls down the expected repo information. The next stage is doing a "yum update", which is where I see the above errors.

Some points:

  • I've tried multiple times following guides (too many to list) about actually accessing the above URLs via curl -- everything seems to work fine (happy to post any diagnostic messages that might help).

  • There is a physical firewall (Dell SonicWALL) between myself and the "outside world", however this box does no filtering/etc., and simply acts as an end point to route traffic over a certain domain to my company's main offices (I am remote worker). I need to no proxies, etc. to be able to access the internet.

Any help would be greatly appreciated!

Cheers,

Andrew

AJ
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Responses

AJ Community Member 20 points
27 April 2016 11:36 AM

Any ideas?

I'm still plagued by this, and it seems now all my updates are failing with the same end-of-file!

AJ Community Member 20 points
27 April 2016 12:23 PM

A bit more information (from here: https://access.redhat.com/solutions/189533) after running "strace -ttT -s1024 -v -o /tmp/yum.update.strace yum -d10 check-update":

2016-04-27 13:17:18,545 attempt 1/10: https://cdn.redhat.com/content/eus/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml
2016-04-27 13:17:18,545 opening local file "/var/cache/yum/x86_64/7Server/rhel-7-server-eus-rpms/repomdNlrOiotmp.xml" with mode wb
* About to connect() to cdn.redhat.com port 443 (#11)
*   Trying 95.101.84.251...
* Connected to cdn.redhat.com (95.101.84.251) port 443 (#11)
* warning: CURLOPT_CAPATH not a directory (/etc/rhsm/ca/redhat-uep.pem)
*   CAfile: /etc/rhsm/ca/redhat-uep.pem
  CApath: /etc/rhsm/ca/redhat-uep.pem
* NSS: client certificate from file
*   subject: CN=8a85f98254562955015457964a474cc6
*   start date: Apr 01 04:00:00 2016 GMT
*   expire date: Apr 01 03:59:59 2017 GMT
*   common name: 8a85f98254562955015457964a474cc6
*   issuer: E=ca-support@redhat.com,CN=Red Hat Candlepin Authority,OU=Red Hat Network,O="Red Hat, Inc.",ST=North Carolina,C=US
* NSS error -5938 (PR_END_OF_FILE_ERROR)
* Encountered end of file
* Closing connection 11
2016-04-27 13:17:44,312 exception: [Errno 14] curl#35 - "Encountered end of file"
2016-04-27 13:17:44,312 calling callback: (<bound method YumBaseCli.failureReport of <cli.YumBaseCli object at 0x1522590>>, (), {})
https://cdn.redhat.com/content/eus/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml: [Errno 14] curl#35 - "Encountered end of file"
Trying other mirror.
2016-04-27 13:17:44,314 MIRROR: failed
2016-04-27 13:17:44,314 GR   mirrors: [] 0
2016-04-27 13:17:44,314 MAIN mirrors: [https://cdn.redhat.com/content/eus/rhel/server/7/7Server/x86_64/os/] 0

Trying:

openssl s_client -connect cdn.redhat.com:443 -CAfile /etc/rhsm/ca/redhat-uep.pem

Also seems to work fine.

However:

curl -v -u "user":"pass" --cacert /etc/rhsm/ca/redhat-uep.pem https://cdn.redhat.com/content/eus/rhel/server/7/7Server/x86_64/os/repodata/repomd.xml

Gives:

HTTP/1.1 403 Forbidden
R. Hinton's picture Guru 6827 points
27 April 2016 3:56 PM

Additionally (for reference) see https://access.redhat.com/solutions/61720 -- Let us know if that helps or not.

AJ Community Member 20 points
27 April 2016 4:08 PM

Hello R.,

Wow:

sysctl -w net.ipv4.ip_no_pmtu_disc=1

as root seems to have sorted it!

I feel slightly embarrassed I didn't find that post myself, but thank you!

Cheers,

Andrew

R. Hinton's picture Guru 6827 points
27 April 2016 4:16 PM

Glad it worked out Andrew!

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