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Insights-client 数据上传失败，并显示 Reason 404 Not Found

Solution In Progress - Updated -

Issue

  • 2025 年 5 月 28 日之前，Insights-client 数据出错 Upload attempt 1 of 1 failed!Reason:404:Not Found

    # insights-client 
Starting to collect Insights data for client.example.com
Writing RHSM facts to /etc/rhsm/facts/insights-client.facts ...
Uploading Insights data.
Upload attempt 1 of 1 failed! Reason: 404: Not Found
All attempts to upload have failed!
Please see /var/log/insights-client/insights-client.log for additional information
Upload failed.

  • 同一命令在 5 月 28 日后仍然失败，但显示不同的错误：

    Uploading Insights data.
Upload attempt 1 of 1 failed! Reason: HTTPSConnectionPool(host='capsule.example.com', port=443): Max retries exceeded with url: /redhat_access/r/insights/ingress/v1/upload (Caused by SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:897)'),))
All attempts to upload have failed!

Environment

  • Red Hat Insights
  • Red Hat Satellite 6

只有注册到 Red Hat Satellite 服务器的 RHEL 系统会受到影响

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