Amazon AWS "ena" driver hangs and resets with "TX hasn't completed"

Solution Verified - Updated -

Issue

  • AWS instances intermittently perform a network interface hang and reset with logs:
ena: TX hasn't completed, qid X, index XXX. XXXXXXXX usecs from last napi execution, napi scheduled: 1
...
ena: NETDEV WATCHDOG: CPU: X: transmit queue X timed out 5208 ms
ena: Free uncompleted tx skb qid X idx 0xXXX
ena: ENA device version: 0.10
ena: ENA controller version: 0.0.1 implementation version 1
ena: Device reset completed successfully

Environment

  • Red Hat Enterprise Linux 9.6
    • kernel-5.14.0-570.16.1.el9_6.x86_64
  • Amazon AWS EC2 instance
    • ena Elastic Network Adapter
  • Script checking for kernel module configuration with:
    • modprobe -ac --show-exports

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