The insights-client service fails to start due to PermissionError: [Errno 13] Permission denied: 'S.gpg-agent'
Issue
-
The
insights-clientservice failed to start with the following error:[root@rhel-client ~]# systemctl status insights-client -l × insights-client.service - Insights Client Loaded: loaded (/usr/lib/systemd/system/insights-client.service; static) Active: failed (Result: exit-code) since Wed 2024-09-18 11:22:02 CEST; 1min 22s ago Duration: 4.090s TriggeredBy: ● insights-client.timer Docs: man:insights-client(8) Process: 224207 ExecStart=/usr/bin/insights-client --retry 3 (code=exited, status=1/FAILURE) Main PID: 224207 (code=exited, status=1/FAILURE) CPU: 1.253s Sep 18 11:22:01 rhel-client insights-client[224207]: File "/usr/lib64/python3.9/shutil.py", line 734, in rmtree Sep 18 11:22:01 rhel-client insights-client[224207]: _rmtree_safe_fd(fd, path, onerror) Sep 18 11:22:01 rhel-client insights-client[224207]: File "/usr/lib64/python3.9/shutil.py", line 690, in _rmtree_safe_fd Sep 18 11:22:01 rhel-client insights-client[224207]: onerror(os.unlink, fullname, sys.exc_info()) Sep 18 11:22:01 rhel-client insights-client[224207]: File "/usr/lib64/python3.9/shutil.py", line 688, in _rmtree_safe_fd Sep 18 11:22:01 rhel-client insights-client[224207]: os.unlink(entry.name, dir_fd=topfd) Sep 18 11:22:01 rhel-client insights-client[224207]: PermissionError: [Errno 13] Permission denied: 'S.gpg-agent' Sep 18 11:22:02 rhel-client systemd[1]: insights-client.service: Main process exited, code=exited, status=1/FAILURE Sep 18 11:22:02 rhel-client systemd[1]: insights-client.service: Failed with result 'exit-code'. Sep 18 11:22:02 rhel-client systemd[1]: insights-client.service: Consumed 1.253s CPU time. -
The issue started occurring after
Insights Core 3.4.5-1was released in July 2024.
Environment
- Red Hat Enterprise Linux 8
- Red Hat Enterprise Linux 9
Subscriber exclusive content
A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.