subscription-manager is showing Overall Status: Disabled

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux
  • Red Hat Subscription Manager (RHSM)

Issue

  • Why subscription-manager is showing Overall Status: Disabled after being registered with the Red Hat customer portal?

    # subscription-manager status 
+-------------------------------------------+   
System Status Details 
+-------------------------------------------+ 
Overall Status: Disabled 
Content Access Mode is set to Organization/Environment Access. This host has access to content, regardless of subscription status.

    # subscription-manager status 
+-------------------------------------------+   
System Status Details 
+-------------------------------------------+ 
Overall Status: Disabled 
Content Access Mode is set to Simple Content Access. This host has access to content, regardless of subscription status.

  • How can I confirm that the system has been successfully registered with Red Hat Network?

Resolution

  • Overall status:Disabled output is not an error, it indicates that Simple Content Access [SCA] is enabled for the Red Hat account.

  • If SCA is enabled on the account level then “no longer required to attach the subscription to the system", simply register and enable the required repos.

  • If you want to confirm did this system get properly registered?, use the output of subscription-manager identity instead of the output of subscription-manager status.

    # subscription-manager identity
system identity: 3hskd--acec-4894-9211-0f1f6bb89d46 
name: xyz-abc                 
org name:  1234567890     
org ID: 1234567890   <<<  It shows the host is registered with Red Hat Customer Portal.

  • How to view and verify the Org ID number?

  • The subscription-manager status output has now been updated on latest RHEL10. Instead of the ambiguous Disabled message, it will now clearly displays Registered or Not Registered terminology that aligns with how users think about subscription states.

    • RHEL 8: This change was released in subscription-manager-1.28.44-1.el8_10 via Errata RHBA-2025:11032.
    • RHEL 9: This change was released in subscription-manager-1.29.47-1.el9 via Errata RHBA-2025:20553.
    # subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Registered

  • Refer video on Managing Subscriptions with Simple Content Access and Subscription-Service in Hybrid Cloud Console to understand about the new SCA model.

    >

Root Cause

  • Subscription-manager status command/tools was used to understand if a system has a valid subscription and if a status of insufficient or invalid was reported, it could be addressed by attaching a different (or additional) subscription(s).
  • Enabling Simple Content Access(SCA) no longer requires attaching the subscription/product, so only the subscription-manager status tool is disabled to check the status, which shows the output as disabled.
  • This is the expected behavior when using Simple Content Access(SCA) is enabled. For more information, we request you to go through the article SCA FAQ article

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