Red Hat Enterprise Linux 7 ELS cannot be purchased from AWS/Azure Marketplace

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux 7 Extended Life Cycle Support (ELS)
  • AWS Marketplace
  • Azure Marketplace
  • AWS/Azure account created within Japan

Issue

  • When I try to purchase Red Hat Enterprise Linux 7 Extended Life Cycle Support (ELS) from AWS/Azure marketplace、I am getting an error message like You're not eligible for this offer..
    AWSerror

Resolution

  • As we are currently taking sales orders, kindly please contact our sales team (Request a callback) should you wish to purchase.

Root Cause

As of 5 June 2024, it is now possible to purchase RHEL7 RHEL7 ELS for Pay As You Go (PAYG) from AWS/Azure Marketplace through a private offer process.

If you are using Red Hat Cloud Access (BYOS) and have a valid Red Hat Enterprise Linux and ELS subscription, you are not affected by this and no further action is required.

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