Loki ingesters 0/1 in RHOCP 4

Solution Verified - Updated -

Issue

  • A logging-loki-ingester or netobserv-loki-ingester pod are unable to initialize due to presence of stale loki-ingester entries in LokiStack hash ring:

    netobserv-loki-ingester-0                        0/1     Running   0          1d
    
    logging-loki-ingester-0                        0/1     Running   0          1d
    
  • The loki-ingester logs shows an error with the ring:

    msg="found an existing instance(s) with a problem in the ring, this instance cannot become ready until this problem is resolved. The /ring http endpoint on the distributor (or single binary) provides visibility into the ring." ring=ingester err="instance 10.x.x.x:9095 past heartbeat timeout"
    
  • Unable see logs in web console log section showing "Too Many Unhealthy Instances In The Ring"
    Error

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4
  • Red Hat OpenShift Logging (RHOL)
    • 5
  • Network Observability Operator
  • LokiStack

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