Direct LDAPS user authentication failing on Red Hat Private Automation Hub (Error: SSL routines:tls_process_server_certificate:certificate verify failed (unable to get local issuer certificate)

Solution Verified - Updated -

Issue

  • Getting below error messages in /var/log/tower/tower.log:

    Dec 21 09:56:14 system1 gunicorn[122468]: pulp [None]: django_auth_ldap:WARNING: Caught LDAPError while  authenticating system1: SERVER_DOWN({'result': -1, 'desc': "Can't contact LDAP server", 'ctrls': [], 'info': 'error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed (unable to get local issuer certificate)'})

Environment

  • Red Hat® Ansible Automation Platform (AAP) 2.x
    • Ansible private automation hub (PAH)

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