RH-SSO Cluster is showing slowness or is becoming unresponsive

Solution Verified - Updated -

Issue

RH-SSO cluster is showing some slowness issue, or is becoming unresponsive.

RH-SSO server log contains infinispan error messages such as:

Caused by: org.infinispan.util.concurrent.TimeoutException: ISPN000476: Timed out waiting for responses for request 3670 from keycloak-0
14:24:43,799 ERROR [org.infinispan.interceptors.impl.InvocationContextInterceptor] (timeout-thread--p19-t1) ISPN000136: Error executing command GetKeyValueCommand on Cache 'sessions', writing keys []: org
.infinispan.util.concurrent.TimeoutException: ISPN000476: Timed out waiting for responses for request 3823 from keycloak-0
14:24:43,802 ERROR [org.keycloak.services.error.KeycloakErrorHandler] (default task-98) Uncaught server error: org.infinispan.util.concurrent.TimeoutException: ISPN000476: Timed out waiting for responses 
for request 3823 from keycloak-0

Environment

  • Red Hat Single Sign on (RH-SSO)
    • 7
  • Infinispan error messages such as:
    • ISPN000476: Timed out waiting for responses
    • ISPN000136: Error executing command GetKeyValueCommand on Cache
  • RH-SSO can be deployed on:
    • VM (or bare metal)
    • Openshift Cluster

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