OpenShift cluster not present or shown as Stale in OCM
Issue
- After an OpenShift cluster was installed, it is not shown on
console.redhat.com
. - An OCP cluster is not registering in
console.redhat.com
and showing in OpenShift Cluster Manager. - Ownership of an OCP cluster on
console.redhat.com
does not get updated and switched to the new owner after following the procedure Transferring ownership of a connected cluster - An OpenShift cluster shows up as "Stale" in OpenShift Cluster Manager, in the Red Hat Hybrid Cloud Console (console.redhat.com). Why is that?
- In the OCM console, a cluster is shown as "Stale" even though it is running. How can this be fixed?
Environment
- Red Hat OpenShift Container Platform (RHOCP)
- 4
- Azure Red Hat OpenShift (ARO)
- 4
- OpenShift Managed (Azure)
- Red Hat OpenShift Cluster Manager (OCM)
- Red Hat Hybrid Cloud Console
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