A virtual machine is shown up in the Red Hat Customer Portal under the wrong ESXi Hypervisor that does not have the correct subscriptions

Solution Verified - Updated -

Issue

  • After VMotion, virtual machine is shown up in the Red Hat Customer Portal under the old ESXi Hypervisor that does not have the Virtual Datacenter subscription .
  • This virtual machine was once on old ESXi Hypervisor but has moved by VMotion to a new ESXi Hypervisor with the Virtual datacenter subscriptions on it but in the Red Hat Customer Portal it can be seen under the old ESXi Hypervisor.

Environment

  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 8
  • VMware (ESX/ESXi) Hypervisors
  • Red Hat Subscription Management(RHSM)

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