Unable to connect to web console with "connect: connection refused" error.

Solution In Progress - Updated -

Issue

  • Unable to connect to web console with "connect: connection refused" error.
  • Authentication and Console operator degraded with "RouteHealth_FailedGet".
Operator: 'console'
    Issue          : Degraded
    Reason         : RouteHealth_FailedGet
    Message        : RouteHealthDegraded: failed to GET route (https://console-openshift-console.apps.ocp.abc/health): Get "https://console-openshift-console.apps.ocp.abc/health": dial tcp 10.X.X.31:443: connect: connection refused
    LastTransition : 2020-12-05T23:59:38Z


Operator: 'authentication'
    Issue          : Not available
    Reason         : OAuthRouteCheckEndpointAccessibleController_EndpointUnavailable::OAuthVersionRoute_RequestFailed
    Message        : OAuthVersionRouteAvailable: HTTP request to "https://oauth-openshift.apps.ocp.abc/healthz" failed: dial tcp 10.X.X.31:443: connect: connection refused
OAuthRouteCheckEndpointAccessibleControllerAvailable: Get "https://oauth-openshift.apps.ocp.abc/healthz": dial tcp 10.X.X.31:443: connect: connection refused
    LastTransition : 2020-12-05T23:54:55Z

    Issue          : Degraded
    Reason         : OAuthRouteCheckEndpointAccessibleController_SyncError
    Message        : OAuthRouteCheckEndpointAccessibleControllerDegraded: Get "https://oauth-openshift.apps.ocp.abc/healthz": dial tcp 10.X.X.31:443: connect: connection refused
    LastTransition : 2020-12-05T23:56:55Z

    Issue          : Progressing
    Reason         : OAuthVersionRoute_WaitingForRoute
    Message        : OAuthVersionRouteProgressing: Request to "https://oauth-openshift.apps.ocp.abc/healthz" not successfull yet
    LastTransition : 2020-12-05T23:55:01Z


// Where  10.X.X.31 is IngressVIP

Environment

  • Red Hat OpenShift Container Platform(RHOCP)
    • 4.6 [VMware, IPI installtion]

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