Unable to connect to OCP web console with "connect: connection refused" error

Solution Verified - Updated -

Issue

  • Unable to connect to web console with connect: connection refused error.
  • Authentication and Console operator degraded with RouteHealth_FailedGet.

    Operator: 'console'
      Issue          : Degraded
      Reason         : RouteHealth_FailedGet
      Message        : RouteHealthDegraded: failed to GET route (https://console-openshift-console.apps.ocp.abc/health): Get "https://console-openshift-console.apps.ocp.abc/health": dial tcp 10.X.X.31:443: connect: connection refused
      LastTransition : 2020-12-05T23:59:38Z
    
    
    Operator: 'authentication'
      Issue          : Not available
      Reason         : OAuthRouteCheckEndpointAccessibleController_EndpointUnavailable::OAuthVersionRoute_RequestFailed
      Message        : OAuthVersionRouteAvailable: HTTP request to "https://oauth-openshift.apps.ocp.abc/healthz" failed: dial tcp 10.X.X.31:443: connect: connection refused
    OAuthRouteCheckEndpointAccessibleControllerAvailable: Get "https://oauth-openshift.apps.ocp.abc/healthz": dial tcp 10.X.X.31:443: connect: connection refused
      LastTransition : 2020-12-05T23:54:55Z
    
      Issue          : Degraded
      Reason         : OAuthRouteCheckEndpointAccessibleController_SyncError
      Message        : OAuthRouteCheckEndpointAccessibleControllerDegraded: Get "https://oauth-openshift.apps.ocp.abc/healthz": dial tcp 10.X.X.31:443: connect: connection refused
      LastTransition : 2020-12-05T23:56:55Z
    
      Issue          : Progressing
      Reason         : OAuthVersionRoute_WaitingForRoute
      Message        : OAuthVersionRouteProgressing: Request to "https://oauth-openshift.apps.ocp.abc/healthz" not successfull yet
      LastTransition : 2020-12-05T23:55:01Z
    
    
    // Where  10.X.X.31 is IngressVIP
    

Environment

  • Red Hat OpenShift Container Platform (RHOCP)
    • 4.6
  • VMware vSphere
  • IPI installtion

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