Red Hat Satellite 6 subscriptions page throwing error Failed to open TCP connection to subscription.rhsm.redhat.com:443 (getaddrinfo: Name or service not known)

Solution Verified - Updated -

Issue

  • On Red Hat Satellite 6 WebUI, content > subscriptions page throws following error:

    Failed to open TCP connection to subscription.rhsm.redhat.com:443 (getaddrinfo: Name or service not known).
    
  • Not able to synchronize any repositories. Throwing the below error.

    # hammer repository synchronize --id=2       
      [..........................................................................................................] [100%]
      No content added.
      Waiting to start.
      -----------------------------------------------
      Error: Cannot connect to host cdn.redhat.com:443 ssl:default [Name or service not known]
    

Environment

  • Red Hat Satellite 6

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