When registering, or re-registering, a system to the Red Hat Customer Portal using the
subscription-manager register command, the following error message is returned:
# subscription-manager register Registering to: subscription.rhsm.redhat.com:443/subscription Username: <username> Password: HTTP error (404 - Not Found): Unit with ID "*abc-123-def-456-ghi*" could not be found.
Most common with:
- Red Hat Enterprise Linux
Could potentially impact:
- Any large customer organization that is registering systems directly to the Red Hat Customer Portal, opposed to leveraging a Satellite Server Management Environment.
- Other Red Hat products being registered to the Red Hat Customer Portal, opposed to a localized management environment.
There is no evidence or indication that this bug is affecting any other Red Hat Customer Portal products. Specifically, it does not appear to be affecting those products that are associated with cloud.redhat.com, for example, Red Hat Insights, Ansible Automation Hub, or Ansible Automation Analytics.
Subscriber exclusive content
A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.