ipa-server-install command failed, exception: RuntimeError: CA did not start in 300.0s

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux 7.6
  • ipa-server 4.6.5-11
  • nss 3.36.0-7

Issue

  • IPA Server installation is failing due to CA

Resolution

  • Update nss packages
 # yum update nss
  • Try to install IPA Server again
 # ipa-server-install

Root Cause

  • nss packages were on the older version
nss-3.36.0-7.el7_5.x86_64                                  
nss-pem-1.0.3-5.el7.x86_64                                
nss-softokn-3.36.0-5.el7_5.x86_64                   
nss-softokn-freebl-3.36.0-5.el7_5.x86_64       
nss-sysinit-3.36.0-7.el7_5.x86_64                      
nss-tools-3.36.0-7.el7_5.x86_64                         
nss-util-3.36.0-1.el7_5.x86_64                             
  • less ipaserver-install.log
  File "/usr/lib/python2.7/site-packages/ipaserver/install/server/install.py", line 250, in decorated
    func(installer)
  File "/usr/lib/python2.7/site-packages/ipaserver/install/server/install.py", line 847, in install
    ca.install_step_1(False, None, options, custodia=custodia)
  File "/usr/lib/python2.7/site-packages/ipaserver/install/ca.py", line 391, in install_step_1
    ca.start('pki-tomcat')
  File "/usr/lib/python2.7/site-packages/ipaserver/install/service.py", line 464, in start
    self.service.start(instance_name, capture_output=capture_output, wait=wait)
  File "/usr/lib/python2.7/site-packages/ipaplatform/redhat/services.py", line 192, in start
    self.wait_until_running()
  File "/usr/lib/python2.7/site-packages/ipaplatform/redhat/services.py", line 186, in wait_until_running
    raise RuntimeError('CA did not start in %ss' % timeout)

2019-08-11T11:19:52Z DEBUG The ipa-server-install command failed, exception: RuntimeError: CA did not start in 300.0s
2019-08-11T11:19:52Z ERROR CA did not start in 300.0s
2019-08-11T11:19:52Z ERROR The ipa-server-install command failed. See /var/log/ipaserver-install.log for more information

Diagnostic Steps

  • Check the ipaserver-install.log file
  • update nss packages

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