Processes hang due to Trend Micro's "Server Protect for Linux" software

Solution Unverified - Updated -

Issue

  • Processes are staying in D state.
# ps axjf  
PPID PID PGID SID TTY TPGID STAT UID TIME COMMAND  
1 11445 7979 4678 ? -1 Sl 0 0:01 /opt/IBM/ITM/lx8266/lz/bin/kcawd  
11445 22101 7979 4678 ? -1 S 0 0:00 \\_ sh -c /opt/IBM/ITM/bin/cinfo -r | grep -w lz | grep "\\.running"  
22101 22102 7979 4678 ? -1 S 0 0:00 \\_ /bin/ksh /opt/IBM/ITM/bin/cinfo -r  
22102 22275 7979 4678 ? -1 D 0 0:00 | \\_ /bin/ksh /opt/IBM/ITM/bin/nls_replace KCI1212I  
22101 22103 7979 4678 ? -1 S 0 0:00 \\_ grep -w lz  
22101 22104 7979 4678 ? -1 S 0 0:00 \\_ grep \\.running 144 06/18/10 12:50:13  

  • Even after killing the parent processes. The ppid is just changing to 1 and the process is still in the list.
# kill -9 22102  

# ps axjr | grep -v ps  
PPID PID PGID SID TTY TPGID STAT UID TIME COMMAND  
1 22275 7979 4678 ? -1 D 0 0:00 /bin/ksh /opt/IBM/ITM/bin/nls_replace KCI1212I

Environment

  • Red Hat Enterprise Linux

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.