Hypervisors tasks showing warning as result - undefined method `[]' for nil:NilClass

Solution Verified - Updated -

Issue

  • After configuring virt-who via Satellite webui (virt-who configuration helper) for access to multiple virtualization environments, we are able to see errors on production.log and on tasks (some tasks with warning as Result). As a consequence, the Guest information will not be updated on the Satellite side causing issues related to subscription process/entitlement.

  • Task fails with error

    undefined method '[]' for nil:NilClass
    

Environment

  • Red Hat Satellite 6.3
  • Red Hat Satellite 6.4
  • Red Hat Satellite 6.5

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