Hypervisors tasks showing warning as result - undefined method `[]' for nil:NilClass

Solution Verified - Updated -

Issue

  • After configuring virt-who via Satellite webui (virt-who configuration helper) for access to multiple virtualization environments, we are able to see errors on production.log and on tasks (some tasks with warning as Result). As a consequence, the Guest information will not be updated on the Satellite side causing issues related to subscription process/entitlement.

  • Task fails with error

    undefined method '[]' for nil:NilClass
    

Environment

  • Red Hat Satellite 6.3
  • Red Hat Satellite 6.4
  • Red Hat Satellite 6.5

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content