Red Hat account number not visible on the Red Hat Customer Portal

Solution Verified - Updated -

Environment

  • Red Hat Customer Portal

Issue

  • I have created new Red Hat account on the customer portal but the Red Hat account number isn't visible.

Resolution

  • Please note that for new accounts (without any subscriptions or with only Developer Subscriptions) the account number is not generated automatically.
  • To place an order, it should be enough to indicate your Login ID (not the email address associated with it).
  • Once you purchase Red Hat subscriptions, the account number will be generated automatically.

  • If you really need an account number to be generated, please contact the Red Hat Customer Service team and indicate the reason for generation of the account number.

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