Getting "http error 401-unauthorized:invalid username or password error" while trying to register system

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux
  • Red Hat Subscription Management (RHSM)

Issue

  • While registering the client machine to the customer portal using the subscription-manager register command, it fails with the below error:
# subscription-manager register --username "xxxxxx"--password  "xxxxxxxx" 
Registering to: subscription.rhsm.redhat.com:443/subscription
HTTP error (401 - Unauthorized): Invalid username or password. To create a login, please visit https://www.redhat.com/wapps/ugc/register.html
  • Getting invalid username or password while trying to register the system with RHSM.

Resolution

  • To successfully register the system with subscription-manager (RHSM), blank space or hyphen must be avoided in the password.
  • Reset the password, if the password contains a space in it.

To reset the password click here

Root Cause

Subscription-manager (RHSM) does not honor the value when a blank space or hyphen is added to a password, instead consider adding special characters is suggested.

Diagnostic Steps

Verify if the password contains blank space or hyphen.

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3 Comments

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RS Newbie 7 points
13 September 2019 7:53 PM

This solution works not in my case. My password doesn't contain blanks. Even with a legal password the registration of my system fails in that way.

QM Newbie 19 points
26 September 2019 11:24 AM

I have the same issue also, trying to subscribe a x86_64 RHEL7.7 virtual machine

QM Newbie 19 points
26 September 2019 2:16 PM

my issue was using the email address and not the username...

# subscription-manager clean

# subscription-manager register --username=username_under_change_password --auto-attach

# yum clean all

# yum repolist

https://www.redhat.com/wapps/ugc/protected/password.html

cheers