What is the interval of alert ignition in 3scale?

Solution Verified - Updated -


  • Why does an alert not ignite twice within 24 hours? Is this specification?
  • An alert can be triggered twice for the period of 'week', 'month', 'year', and 'eternity', however, it does not trigger twice within 24 hours.
  • We have a customer who used up their daily allowance of calls this morning, but never received the 80% or 100% email alerts that are configured in the admin portal. They did receive them previously. Is this expected behaviour?

  • I configured usage alert then sent requests to exceed the upper limit. I expected to receive alert mail immediately but I got it after several hours.


  • Red Hat 3scale API Management
    • SaaS
    • 2.x On-premises

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