/usr/bin/vmtoolsd: symbol lookup error: /lib64/libvmtools.so.0: undefined symbol: intf_open error while starting vmtoolsd.service in Red Hat Enterprise Linux

Solution Verified - Updated -

Issue

  • While starting vmtoolsd.service we encounter the below error-
[PRD][root@iaasln00001833 ~]# systemctl  status vmtoolsd.service
● vmtoolsd.service - Service for virtual machines hosted on VMware
   Loaded: loaded (/usr/lib/systemd/system/vmtoolsd.service; enabled; vendor preset: enabled)
   Active: failed (Result: exit-code) since Fri 2017-07-14 01:20:11 EDT; 39s ago
     Docs: http://github.com/vmware/open-vm-tools
  Process: 854 ExecStart=/usr/bin/vmtoolsd (code=exited, status=127)
 Main PID: 854 (code=exited, status=127)

Jul 14 01:19:41 iaasln00001833 systemd[1]: Started Service for virtual machines hosted on VMware.
Jul 14 01:19:41 iaasln00001833 systemd[1]: Starting Service for virtual machines hosted on VMware...
Jul 14 01:20:11 iaasln00001833 vmtoolsd[854]: /usr/bin/vmtoolsd: symbol lookup error: /lib64/libvmtools.so.0: undefined symbol: intf_open
Jul 14 01:20:11 iaasln00001833 systemd[1]: vmtoolsd.service: main process exited, code=exited, status=127/n/a
Jul 14 01:20:11 iaasln00001833 systemd[1]: Unit vmtoolsd.service entered failed state.
Jul 14 01:20:11 iaasln00001833 systemd[1]: vmtoolsd.service failed.
[PRD][root@iaasln00001833 ~]#

Environment

  • Red Hat Enterprise Linux 7

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