- Red Hat Satellite 6
- The number of consumed subscriptions listed in Red Hat Satellite's Content --> Red Hat Subscriptions web user interface (web UI) differs from what is actually known to be used.
- Whole subscriptions are missing from the Content --> Red Hat Subscriptions web UI, yet appear after searching against some criteria (for example, contract = 12345678) or in the command line output of
hammer subscription list --organization-id X. (Where X is one's organization ID number.)
Create a backup of your Red Hat Satellite Server.
Execute the below command on Red Hat Satellite Server and check to see if the issue is fixed.
# foreman-rake katello:reimport
If the issue is not fixed, then check for the stale/orphaned entries using the below command.
# foreman-rake katello:clean_backend_objects
If the output of the above commands shows any number of orphaned consumer then remove them using below command.
# foreman-rake katello:clean_backend_objects COMMIT=true
- If the issue is still not fixed, please open a support case.
- Discrepancy between the web UI and the database.
- Red Hat Satellite
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