Red Hat Satellite 5 Channel Synchronization gives sat-sync Error "these channels either do not exist or are not available".

Solution Verified - Updated -

Issue

  • A few Red Hat Satellite 5 servers have run into a very rare channel synchronization issue.

  • Users are likely reading this knowledge-base article either because users read a message from the Red Hat Customer Portal describing a possible issue with channel content access, or because user received this error while attempting to synchronize channel content to Red Hat Satellite 5 via satellite-sync or cdn-sync

    ERROR: these channels either do not exist or are not available`
    

Environment

  • Red Hat Satellite 5.6
  • Red Hat Satellite 5.7
  • Red Hat Satellite 5.8

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