Red Hat middleware product support periods

Solution Verified - Updated -

Environment

  • Red Hat JBoss A-MQ
  • Red Hat JBoss BPM Suite / Process Automation Manager
  • Red Hat JBoss BRMS / Decision Manager
  • Red Hat JBoss Data Grid
  • Red Hat JBoss Data Virtualization
  • Red Hat JBoss Enterprise Application Platform
  • Red Hat JBoss Fuse
  • Red Hat JBoss Fuse Service Works
  • Red Hat JBoss Operations Network
  • Red Hat JBoss Portal
  • Red Hat JBoss Web Server

Issue

  • Is there a list of JBoss Enterprise Middleware Product support periods?
  • How to know JBoss Enterprise Application Platform support period? Does using a cumulative patch (CP) change anything on the policy of the product's life cycle?
  • How to see when maintenance mode and End of Life (EOL) is coming for the JBoss products and how does this impact customer's support?
  • Having purchased JBoss EAP, does this include the upgrades, so if users are ready, can they use JBoss EAP 6.1?
  • Is there any documentation of support periods of JBoss EAP?
  • When does product X reach End of Life?
  • How long is product X supported?
  • We would like to know how long Redhat would support JBoss EAP 5.0.1 version.
  • According to your site, JBoss 4.3 will be in extended support until November 2016. I would like to know what options we have for support after this time, e.g. will there be any, or is there an option for extended support ?
  • End of support date and extended support date. Please confirm us about the end of support date and extended support for JBoss EAP 6.1.1 and JBoss EAP 4.3.0GA_CP07.
  • Is there a link with information about all JBoss products support lifecycle?
  • What is the End of Life Dates for the various versions of JBoss EAP? (Specifically for EAP 5.1.2)
  • Timeline of end of support for JBoss EWS 2.0.1?
  • Let me know the details of the end of life or software support details of the current version we are using so that we can take further action.
  • Can you provide a link that will give the end of support dates for JBoss WebServer 3.0?
  • We are looking for information on the EAP 6.2 and EAP 6.4 support details such as Full Support End, Maintenance Support End dates.

Resolution

Please refer to Red Hat JBoss Middleware Product Update and Support Policy for a detailed description of JBoss Enterprise Middleware support policy and specific dates when each phase of support begins and ends for each JBoss product.

Once the JBoss version has reached end of life (after the maintenance phase has ended) support will only be available if customers have purchased the optional Extended Life Support subscription.

Using a cumulative patch (CP) does not change anything on the policy of the product's life cycle. But we highly recommend updating to newer CP periodically.

To view the product life cycle of several products at once, try the Product Life Cycle Checker.

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