Why does the 'hpasm' plugin of 'sosreport' hang for five minutes when running 'sosreport' on HP hardware?

Solution Verified - Updated -


  • When I run sosreport on HP hardware, the hpasm plugin hangs for 5 minutes:
  Running 21/83: hardware...
  Running 22/83: hpasm...
[plugin:hpasm] command 'hpasmcli -s 'show asr'' timed out after 300s
[plugin:hpasm] command 'hpasmcli -s 'show server'' timed out after 300s
  Running 23/83: hardwaretestsuite...
  Running 24/83: i18n...
  Running 25/83: java...


  • Red Hat Enterprise Linux 6 or 7.
  • HP Proliant hardware.

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