Why does the 'hpasm' plugin of 'sosreport' hang for five minutes when running 'sosreport' on HP hardware?

Solution Verified - Updated -

Issue

  • When I run sosreport on HP hardware, the hpasm plugin hangs for 5 minutes:
[...]
  Running 21/83: hardware...
  Running 22/83: hpasm...
[plugin:hpasm] command 'hpasmcli -s 'show asr'' timed out after 300s
[plugin:hpasm] command 'hpasmcli -s 'show server'' timed out after 300s
  Running 23/83: hardwaretestsuite...
  Running 24/83: i18n...
  Running 25/83: java...
[...]

Environment

  • Red Hat Enterprise Linux 6 or 7.
  • HP Proliant hardware.

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase of over 48,000 articles and solutions.

Current Customers and Partners

Log in for full access

Log In
Close

Welcome! Check out the Getting Started with Red Hat page for quick tours and guides for common tasks.