On client yum fails to install latest available package though it is available on satellite

Solution Verified - Updated -

Environment

  • Red Hat Satellite or Proxy 5.x

Issue

  • Failed to perform yum install for php-match although dependency package php-common is already installed on client.

  • Performed yum install php-bcmath.x86_64 as

[root@xyz ~]# yum install php-bcmath.x86_64
Loaded plugins: product-id, refresh-packagekit, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
This system is receiving updates from RHN Classic or RHN Satellite.
Setting up Install Process
Resolving Dependencies
--> Running transaction check
---> Package php-bcmath.x86_64 0:5.3.3-27.el6_5.1 will be installed
--> Processing Dependency: php-common(x86-64) = 5.3.3-27.el6_5.1 for package: php-bcmath-5.3.3-27.el6_5.1.x86_64
--> Finished Dependency Resolution
Error: Package: php-bcmath-5.3.3-27.el6_5.1.x86_64 (rhel-x86_64-server-optional-6)
           Requires: php-common(x86-64) = 5.3.3-27.el6_5.1
           Installed: php-common-5.3.3-27.el6_5.x86_64 (@rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-27.el6_5
           Available: php-common-5.3.2-6.el6.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.2-6.el6
           Available: php-common-5.3.2-6.el6_0.1.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.2-6.el6_0.1
           Available: php-common-5.3.3-3.el6.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-3.el6
           Available: php-common-5.3.3-3.el6_1.3.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-3.el6_1.3
           Available: php-common-5.3.3-3.el6_2.5.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-3.el6_2.5
           Available: php-common-5.3.3-3.el6_2.6.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-3.el6_2.6
           Available: php-common-5.3.3-3.el6_2.8.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-3.el6_2.8
           Available: php-common-5.3.3-14.el6_3.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-14.el6_3
           Available: php-common-5.3.3-22.el6.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-22.el6
           Available: php-common-5.3.3-23.el6_4.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-23.el6_4
           Available: php-common-5.3.3-26.el6.x86_64 (rhel-x86_64-server-6)
               php-common(x86-64) = 5.3.3-26.el6
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest
  • Host: xyz is configured to Satellite and it has RHEL6 and RHEL6 optional channels:
[root@xyz ~]# yum repolist
Loaded plugins: product-id, refresh-packagekit, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
This system is receiving updates from RHN Classic or RHN Satellite.
repo id                                            repo name                                                                      status
rhel-x86_64-server-6                               Red Hat Enterprise Linux Server (v. 6 for 64-bit x86_64)                       12,210
rhel-x86_64-server-optional-6                      RHEL Server Optional (v. 6 64-bit x86_64)
  • Manually installing php-common-5.3.3-27.el6_5.1.x86_64.rpm resolves the issue. But why even after Satellite system having latest (php-common-5.3.3-27.el6_5.1.x86_64.rpm) package, not able to sync on client ?

Resolution

  • As per the tests done and available output from client
# yum info php-common
# yum info php-bcmath

Client is getting latest php-bcmath but not php-common. Means channel repodata for php-common on client is not in sync with satellite.

  • On satellite run :
# rm /var/satellite/repodata/rhel-x86_64-server-6 -rf

To re generate the channel repodata forcefully on satellite, follow the steps in the resolution section as specified in the article

Note: Replace the channel label in the commands specified with channel label 'rhel-x86_64-server-6' as the php common package is provided by 'rhel-x86_64-server-6' channel.

This action will last for near about 30-40 min, based on channel size. Wait for it to complete. You can verify the progress at log file : /var/log/rhn/rhn_taskomatic_daemon.log , then proceed for next steps below.

  • On client affected system run :
# yum clean all
# rm -rf /var/cache/yum/*
# rhn-profile-sync
# yum info php-common
# yum install php-bcmath

Root Cause

  • Clients's channel repodata was not in sync with satellite's channel package listing.

Diagnostic Steps

  • From affected client's sosreport :
# less installed-rpms | grep php
php-common-5.3.3-27.el6_5.x86_64     Mon Sep  1 05:25:42 2014
  • However, the required php-common package is of version 'php-common(x86-64) = 5.3.3-27.el6_5.1'
1. Hence, removed the existing php-common package by :
# rpm -evh php-common

Verify the old package is successfully removed using:
# rpm -qa |grep php

2. Then download and install the required (php-common-5.3.3-27.el6_5.1.x86_64.rpm) package from customer portal [link](https://rhn.redhat.com/rhn/software/packages/details/Overview.do?pid=987884)

# rpm -ivh php-common-5.3.3-27.el6_5.1.x86_64.rpm           --> Install the package from downloaded location on your system.

3. Then try to install the php-bcmath package :
# yum install php-bcmath

* This workaround works but satellite system do has (php-common-5.3.3-27.el6_5.1.x86_64.rpm) and is not getting it?

Performed the following steps :
# rhn-profile-sync      --> on satellite and client
  • Tried to reproduce this issue on test machines with similar environment. However, it is resolving dependencies and installing php-bcmath package without any errors.
root@xyz ~]# yum info php-common
Loaded plugins: product-id, refresh-packagekit, rhnplugin, security,
              : subscription-manager
This system is not registered to Red Hat Subscription Management. You can use su                          bscription-manager to register.
This system is receiving updates from RHN Classic or RHN Satellite.
Available Packages
Name        : php-common
Arch        : x86_64
Version     : 5.3.3
Release     : 27.el6_5
Size        : 525 k
Repo        : rhel-x86_64-server-6
Summary     : Common files for PHP
License     : PHP
Description : The php-common package contains files used by both the php
            : package and the php-cli package.

[root@xyz ~]# yum info php-bcmath
Loaded plugins: product-id, refresh-packagekit, rhnplugin, security,
              : subscription-manager
This system is not registered to Red Hat Subscription Management. You can use su                          bscription-manager to register.
This system is receiving updates from RHN Classic or RHN Satellite.
Available Packages
Name        : php-bcmath
Arch        : x86_64
Version     : 5.3.3
Release     : 27.el6_5.1
Size        : 36 k
Repo        : rhel-x86_64-server-optional-6
Summary     : A module for PHP applications for using the bcmath library
License     : PHP
Description : The php-bcmath package contains a dynamic shared object that will
            : add support for using the bcmath library to PHP.
  • Hence, on client side channel repodata is not in sync with satellite's channel repodata. So, generated channel repodata for channel rhel-x86_64-server-6 forcefully which resolved the issue. Client is able to resolve dependency and got the latest php-common package.

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