Issue

• Unexpected reboots for 2 production modules
• Two systems at a critical production site running RHEL6U5, encountered unexpected reboots within a space of 1 hour.
• Both production systems have been running in stable state for around 3 months.
• Both Systems seem to have been running with normal load pattern until 15 minutes prior to incident
• Within few minutes, there was sudden increase of load by all application related java processes, and load average went from 1+ to 200+
• BMC Watchdog timer did not get periodic heartbeats for 120 seconds from OS, and hence an NMI was sent from BMC to Host OS.
• Evaluation of possible abnormal network traffic and/or application issues as the cause of sudden load increase is still in progress.