- Red Hat Enterprise Linux 5.7 and onwards
- Red Hat Subscription Management (RHSM)
- Red Hat Subscription-Manager
- Why does command 'subscription-manager list return: No Installed Products found`?
- How to get 69.pem if it is missing?
- subscription-manager list --consumed shows a valid subscription but subscription-manager list command shows "No installed products to list"
- yum repolist command returns no repository information.
[root@example ~]# yum -v repolist Not loading "rhnplugin" plugin, as it is disabled Loading "product-id" plugin Loading "security" plugin Loading "subscription-manager" plugin Updating certificate-based repositories. Config time: 1.008 Yum Version: 3.2.29 Setting up Package Sacks repolist: 0 <===
[root@example ~]# subscription-manager list No installed products to list
[root@example ~]# subscription-manager repos This system has no repositories available through subscriptions.
- Product certificates are x509 files that are placed on client machines and used by tooling to identify which products are installed.
Place product certificate in /etc/pki/product directory with 644 and user and group ownership as a root (root:root).
Please visit the Customer Portal Lab Application to download a missing product certificate.
For more information on which keys are relevant to which product/release, see: Which product key file maps to a version of Red Hat Enterprise Linux?
- Product certificate pem file is missing from /etc/pki/product/ directory.
- Collect sosreport of the system.
- Verify the product certificate information stored in /etc/pki/product directory.
- Enable the repository and check for error.
# subscription-manager repos --enable=REPO_ID REPO ID does not match a valid repository ID. Use "subscription-manager repos --list" to see valid repositories
- Review the logs for Subscription-Manager, which shows that no products are updated at /var/log/rhsm/rhsm.log
2013-09-04 16:33:35,721 [DEBUG] @profile.py:95 - Loading current RPM profile. 2013-09-04 16:33:35,783 [INFO] @connection.py:538 - Using certificate authentication: key = /etc/pki/consumer/key.pem, cert = /etc/pki/consumer/cert.pem, ca = /etc/rhsm/ca/, insecure = False 2013-09-04 16:33:35,783 [INFO] @connection.py:549 - Connection Built: host: subscription.rhn.redhat.com, port: 443, handler: /subscription 2013-09-04 16:33:35,991 [DEBUG] @cert_sorter.py:116 - Sorting product and entitlement cert status for: 2013-09-04 16:33:35.991899+00:00 2013-09-04 16:33:35,992 [DEBUG] @cert_sorter.py:169 - Installed product IDs:  2013-09-04 16:33:35,994 [DEBUG] @cert_sorter.py:185 - Checking certificate: 1456352708107124720 2013-09-04 16:33:35,994 [DEBUG] @cert_sorter.py:122 - valid entitled products:  2013-09-04 16:33:35,994 [DEBUG] @cert_sorter.py:123 - expired entitled products:  2013-09-04 16:33:35,994 [DEBUG] @cert_sorter.py:124 - partially entitled products:  2013-09-04 16:33:35,995 [DEBUG] @cert_sorter.py:125 - unentitled products:  2013-09-04 16:33:35,995 [DEBUG] @cert_sorter.py:126 - future products:  2013-09-04 16:33:35,995 [DEBUG] @cert_sorter.py:127 - partial stacks:  2013-09-04 16:33:35,995 [DEBUG] @cert_sorter.py:128 - valid stacks:  2013-09-04 16:33:35,998 [DEBUG] @connection.py:360 - Loading CA PEM certificates from: /etc/rhsm/ca/ 2013-09-04 16:33:35,998 [DEBUG] @connection.py:342 - Loading CA certificate: '/etc/rhsm/ca/redhat-uep.pem' 2013-09-04 16:33:35,999 [DEBUG] @connection.py:342 - Loading CA certificate: '/etc/rhsm/ca/candlepin-stage.pem' 2013-09-04 16:33:35,999 [DEBUG] @connection.py:366 - Using proxy: server.example.com:80 2013-09-04 16:33:35,999 [DEBUG] @connection.py:381 - Making request: GET https://subscription.rhn.redhat.com:443/subscription/consumers/b92d3659e-5024-4b56-9c7a-8dc281088c22/certificates/serials 2013-09-04 16:33:37,142 [DEBUG] @connection.py:394 - Response status: 200 2013-09-04 16:33:37,143 [INFO] @certlib.py:225 - certs updated: Total updates: 0 Found (local) serial# [2456322608907124720L] Expected (UEP) serial#  Added (new) <NONE> Deleted (rogue): <NONE> Expired (deleted): <NONE>
- Red Hat Enterprise Linux
This solution is part of Red Hat’s fast-track publication program, providing a huge library of solutions that Red Hat engineers have created while supporting our customers. To give you the knowledge you need the instant it becomes available, these articles may be presented in a raw and unedited form.