How to gather data from a Red Hat Enterprise Linux system for troubleshooting if the sosreport process goes to hung state?

Solution Verified - Updated -

Issue

  • sosreport hangs during collection.
  • sosreport does not finish as it goes to hung state.
  • How to collect data for troubleshooting?

Environment

  • Red Hat Enterprise Linux 5, 6, 7, 8
  • Red Hat Enterprise Linux 4.6+

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content