Insights-client data upload attempt failed with Reason 404 Not Found
Issue
-
Before 28th May 2025, Insights-client data Upload attempt 1 of 1 failed! Reason: 404: Not Found
# insights-client Starting to collect Insights data for client.example.com Writing RHSM facts to /etc/rhsm/facts/insights-client.facts ... Uploading Insights data. Upload attempt 1 of 1 failed! Reason: 404: Not Found All attempts to upload have failed! Please see /var/log/insights-client/insights-client.log for additional information Upload failed. -
The same command fails with a different error, after 28th May:
Uploading Insights data. Upload attempt 1 of 1 failed! Reason: HTTPSConnectionPool(host='capsule.example.com', port=443): Max retries exceeded with url: /redhat_access/r/insights/ingress/v1/upload (Caused by SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:897)'),)) All attempts to upload have failed!
Environment
- Red Hat Lightspeed (Insights)
- Red Hat Satellite 6
Only RHEL systems registered to a Red Hat Satellite server are impacted
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