Red Hat Enterprise Linux 7 ELS cannot be purchased from AWS/Azure Marketplace
Environment
- Red Hat Enterprise Linux 7 Extended Life Cycle Support (ELS)
- AWS Marketplace
- Azure Marketplace
- AWS/Azure account created within Japan
Issue
- When I try to purchase Red Hat Enterprise Linux 7 Extended Life Cycle Support (ELS) from AWS/Azure marketplace、I am getting an error message like
You're not eligible for this offer.
.
Resolution
- As we are currently taking sales orders, kindly please contact our sales team (Request a callback) should you wish to purchase.
Root Cause
As of 5 June 2024, it is now possible to purchase RHEL7 RHEL7 ELS for Pay As You Go (PAYG) from AWS/Azure Marketplace through a private offer process.
If you are using Red Hat Cloud Access (BYOS) and have a valid Red Hat Enterprise Linux and ELS subscription, you are not affected by this and no further action is required.
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