FAQ: Red Hat Enterprise Linux 7 reaches End of Maintenance Phase and transitions to Extended Life Phase

Can you describe the Red Hat Enterprise Linux 7 life cycle?

Red Hat offers support and services for each major release of Red Hat Enterprise Linux. Red Hat Enterprise Linux 7 includes four phases – Full Support, Maintenance 1 and 2, and the Extended Life Phase. For Red Hat Enterprise Linux 7, the Full/Maintenance Phases span 10 years, followed by an Extended Life Phase. Together, these four phases constitute the “life cycle.” The specific support and services provided during each phase is described in detail on the Red Hat Enterprise Linux Life Cycle page.

What is happening to Red Hat Enterprise Linux 7 on June 30, 2024?

On June 30, 2024, all Red Hat Enterprise Linux 7-based products listed in the table below will transition from the Maintenance Phase to the Extended Life Phase:

• Red Hat Enterprise Linux Server (All SLAs and Variants)
• Red Hat Enterprise Linux Server Virtual Data Center (All SLAs and Variants)
• Red Hat Enterprise Linux for Power Systems (All SLAs and Variants)
• Red Hat Enterprise Linux for Z Systems (All SLAs and Variants)
• Red Hat Enterprise Linux for SAP Applications (All SLAs and Variants)
• Red Hat Enterprise Server for SAP Solutions
• Red Hat Enterprise Linux for HPC (All SLAs and Variants) )
• Red Hat Enterprise Linux Workstation (All SLAs and Variants)
• Red Hat Enterprise Linux for Distributed Computing (All SLAs and Variants)

What will happen to my Red Hat Enterprise Linux 7 systems on June 30, 2024?

Red Hat Enterprise Linux 7 systems will continue to be subscribed to Red Hat Enterprise Linux 7 channels via Subscription Manager, continue to require a Red Hat Enterprise Linux entitlement, and continue to have access to:

• Limited technical support for existing Red Hat Enterprise Linux 7 deployments (for customers with Premium or Standard support only).
• Previously released bug fixes (RHBAs), security errata (RHSAs), and product enhancements (RHEAs) via Subscription Manager. Software maintenance, new bug fixes and security errata will no longer be provided for the Red Hat Enterprise Linux 7 product family.
• Red Hat Knowledgebase and other content (white papers, reference architectures, etc.) found in the Red Hat Customer Portal.
  Red Hat Enterprise Linux 7 documentation.

Please also note that new bug fix, security, or product enhancements advisories (RHBAs, RHSAs, and RHEAs) will no longer be provided for High Availability and Resilient Storage Add-Ons after June 30, 2024.

As Red Hat Enterprise Linux 7 transitions into the Extended Life Phase, what is Red Hat’s suggested course of action for customers?

Your Red Hat subscription gives you continuous access to all active versions of the Red Hat software in both binary and source form, including all security updates and bug fixes. As Red Hat Enterprise Linux 7 transitions out of the Full/Maintenance Phases, we strongly recommend that you take full advantage of your subscription services and upgrade to Red Hat Enterprise Linux 8 or 9, which contain compelling new features and enablement for modern hardware platforms and ISV applications. If you must stay on Red Hat Enterprise Linux 7, we recommend that you add the Red Hat Enterprise Linux Extended Life Cycle Support (ELS) Add-On subscription to your current Red Hat Enterprise Linux subscription. See the question below that describes ELS.

I am running Red Hat Enterprise Linux 7 and can’t migrate to a later version at this time. What options do I have?

• Continue to use Red Hat Enterprise Linux 7 and continue to receive access to the subscription services listed above. Note that software maintenance is not provided, and only limited technical support is available (Premium or Standard support subscriptions).
• Continue to run Red Hat Enterprise Linux 7 and purchase the Extended Life Cycle Support (ELS) Add-On subscription to continue to receive limited software maintenance and technical support (see the ELS description below).
• Migrate to Red Hat Enterprise Linux 8 or 9 as soon as you can.

How can I continue to receive software maintenance (bug and security fixes) and full technical support for Red Hat Enterprise Linux 7?

If you require software maintenance and full technical support for Red Hat Enterprise Linux 7, Red Hat strongly recommends that you purchase the Red Hat Enterprise Linux 7 Extended Life Cycle Support (ELS) Add-On subscription. The Red Hat Enterprise Linux 7 ELS Add-On complements your Red Hat Enterprise Linux subscription and provides software maintenance services not otherwise available in the Extended Life Phase.

What does a Red Hat Enterprise Linux ELS Subscription Provide?

Customers who purchase the Red Hat Enterprise Linux 7 ELS Add-On subscription receive the following RHEL 7 maintenance and support:

• Software maintenance for certain Critical and Important security fixes, and selected (at Red Hat discretion) urgent priority bug fixes.
• Technical support as provided in the Maintenance Support 2 Phase.
• ELS is only supported on the last minor release. In this case, RHEL 7.9.
• Red Hat Enterprise Linux 7 Extended Lifecycle Support Maintenance Policy

How long is the Red Hat Enterprise Linux 7 ELS Subscription Provided?

Red Hat Enterprise Linux 7 ELS is available through June 30, 2028. We are providing a 4 year maintenance period for RHEL 7 only. RHEL 8 and RHEL 9 will have a 3 year ELS maintenance period.

Which Versions of Red Hat Enterprise Linux Can Utilize RHEL 7 ELS Subscriptions?

What Do I Need to Purchase to Enable a RHEL 7 ELS Subscription?

The RHEL 7 ELS requires an existing Red Hat Enterprise Linux subscription with equivalent subscription terms and support level. Example: One RHEL Server subscription + One RHEL ELS (physical or virtual nodes) subscription; One RHEL for Virtual Data Centers (unlimited guests) subscription + One RHEL ELS (unlimited guests) subscription. ELS is only available for Red Hat Enterprise Linux Server subscriptions, and is only available for the last RHEL 7 minor release; RHEL 7.9. ELS is not applicable to all RHEL versions covered by Extended Life Phase.

Can I Purchase RHEL 7 ELS Through the Public Cloud?

Yes, Red Hat will provide RHEL 7 ELS through our Public Cloud Partners.

What happens to the Red Hat Enterprise Linux 7 Add-Ons Red Hat High Availability and Resilient Storage on June 30, 2024?

Red Hat Enterprise Linux 7 Extended Life Cycle Support (ELS) includes support for the Add-Ons, High Availability, and Resilient Storage.

What will happen to my Red Hat Enterprise Linux 7 systems on July 1, 2024, if I decide not to purchase an Extended Life Cycle Support (ELS) Add-On subscription?

During the Extended Life Phase, a Red Hat Enterprise Linux subscription provides continued access to previously released content on the Red Hat Customer Portal and other content such as documentation and the Red Hat Knowledge Base. Advice for migrating to currently supported Red Hat Enterprise Linux versions may also be provided.

For versions of products in the Extended Life Phase, Red Hat will provide limited ongoing technical support. No bug fixes, security fixes, hardware enablement, or root-cause analysis will be available during this phase, and support will be provided on existing installations only.

How are Red Hat Satellite installations affected?

After June 30, 2024, customers with active Red Hat Enterprise Linux 7 subscriptions can continue to use Satellite to consume previously released bug fixes, security errata, and product enhancements as well as provision Red Hat Enterprise Linux 7 systems. Customers will continue to consume a Red Hat Enterprise Linux entitlement for every server associated with Red Hat Satellite. Red Hat Satellite customers who purchase Extended Life Cycle Support (ELS) for Red Hat Enterprise Linux 7 will need to reconfigure their Satellite server to access the RHEL 7 ELS content set when that content set is made available.

What is the difference between the Extended Life Phase and the Extended Life Cycle Support Add-On?

During the Extended Life Phase, a Red Hat Enterprise Linux subscription provides continued access to previously released content on the Red Hat Customer Portal and other content such as documentation and the Red Hat Knowledge Base. Advice for migrating to currently supported Red Hat Enterprise Linux versions may also be provided.

For versions of products in the Extended Life Phase, Red Hat will provide limited ongoing technical support. No bug fixes, security fixes, hardware enablement, or root-cause analysis will be available during this phase, and support will be provided on existing installations only.

Extended Life Cycle Support is an add-on that delivers certain Red Hat defined Critical and Important security fixes and selected (at Red Hat discretion) urgent priority bug fixes and troubleshooting for the last minor release of RHEL 7; RHEL 7.9. This add-on is available from July 1, 2024 through June 30, 2028.

How is the Extended Life Cycle Support Add-On packaged and sold?

ELS is an optional Add-On subscription that allows customers, for a fee, to extend their support one year at a time. ELS is typically sold as single year subscriptions, however it is possible to buy multiple years up front as part of a multi-year contract. A customer must already have paid for a Red Hat Enterprise Linux subscription before purchasing the ELS Add-On subscription for it. ELS Add-On is applicable to Standard or Premium subscriptions and can not be applied to self-support subscriptions.

Note that ELS should be purchased prior to the start date of the ELS period (July 1, 2024, for RHEL 7). Otherwise, the ELS Add-On subscription must be back-dated to that start date.