Support Policy for Cloud Database Usage on Application Services Products
Updated -
Red Hat supports the use of cloud databases for products inside the Application Services portfolio, providing that the cloud database version and its connector are equivalent to a supported on-premise distribution of the database, as defined in the product Supported Configurations page.
Support from Red Hat is limited by the compatibility commitments and feature parity as defined by the cloud provider.
Red Hat Support might ask customers to replicate issues using a supported on-premise distribution of the database.
Red Hat Application Services products covered by this policy
This article applies to the components offered in the RHAF, Runtimes and Integrations bundles.
| Application Services Products |
|---|
| Red Hat JBoss Enterprise Application Platform version 7 & 8 |
| Red Hat JBoss Enterprise Application Platform expansion pack (JBoss EAP XP) |
| Red Hat JBoss Web Server 3 & 5 |
| Red Hat Data Grid 8 |
| Red Hat Single Sign-On 7 |
| Red Hat support of Spring Boot |
| Red Hat build of Node.js |
| Red Hat build of Quarkus |
| Red Hat build of Keycloak |
| Red Hat 3scale API Management |
| Red Hat Fuse |
| Red Hat build of Apache Camel |
| Service Registry |
| Red Hat AMQ |
| Red Hat AMQ Interconnect |
| Red Hat AMQ Streams |
| Debezium |
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