Are there Support Service and Customer Portal guide in Japanese?

Solution Verified - Updated -

Environment

  • Red Hat Customer Portal

Issue

  • Are there handy guides to Red Hat Customer Portal in Japanese?
  • I'm new Japanese customer to Red Hat. Where can I start?

Resolution

Root Cause

The guide covers following area:

  1. Confirm purchase details
  2. Set up login and user profile
  3. Create a support case
  4. Create additional users
  5. Check security and vulnerability information
  6. Access technical information
  7. Download software packages
  8. View subscription information
  9. Links to utilize Red Hat Customer Portal

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