Virt-who failed with Error"consumer no longer exists" during hypervisor checkin
Issue
- Virt-who failed with the following error:
2021-02-03 18:19:32,531 [virtwho.destination_xxxxxxxxxxx ERROR] MainProcess(27718):Thread-8 @virt.py:_send_data:702 - Error during hypervisor checkin: Communication with subscription manager failed: consumer no longer exists
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/virtwho/virt/virt.py", line 685, in _send_data
options=self.options)
File "/usr/lib/python2.7/site-packages/virtwho/manager/subscriptionmanager/subscriptionmanager.py", line 238, in hypervisorCheckIn
raise ManagerError("Communication with subscription manager failed: consumer no longer exists")
ManagerError: Communication with subscription manager failed: consumer no longer exists
- Virt-who failing at hypervisor checking, therefore, unable to register new virtual machines.
- No new Hypervisors reported on the customer portal and getting "Communication with subscription manager failed" Error
Environment
- Red Hat Enterprise Linux 7
- Red Hat Enterprise Linux 8
- Red Hat Subscription Management(RHSM)
- Red Hat Customer Portal
- Virtual Data Center(VDC) subscription
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