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ハイパーバイザーのチェックイン中に virt-who が "consumer no longer exists" エラーで失敗する

Solution In Progress - Updated -

Issue

  • virt-who が失敗し、以下のエラーが表示されます。
Raw
2021-02-03 18:19:32,531 [virtwho.destination_xxxxxxxxxxx ERROR] MainProcess(27718):Thread-8 @virt.py:_send_data:702 - Error during hypervisor checkin: Communication with subscription manager failed: consumer no longer exists
Traceback (most recent call last):
  File "/usr/lib/python2.7/site-packages/virtwho/virt/virt.py", line 685, in _send_data
    options=self.options)
  File "/usr/lib/python2.7/site-packages/virtwho/manager/subscriptionmanager/subscriptionmanager.py", line 238, in hypervisorCheckIn
    raise ManagerError("Communication with subscription manager failed: consumer no longer exists")
ManagerError: Communication with subscription manager failed: consumer no longer exists
  • virt-who がハイパーバイザーのチェックで失敗するため、新しい仮想マシンを登録することはできません。
  • カスタマーポータルで新しいハイパーバイザーが報告されず、"Communication with subscription manager failed" エラーが表示されます。

Environment

  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 8
  • Red Hat Subscription Management (RHSM)
  • Red Hat カスタマーポータル
  • Virtual Data Center (VDC) サブスクリプション

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