Repository in orphaned status on Red Hat Satellite 6 Web UI.

Solution Verified - Updated -

Environment

  • Red Hat Satellite 6.x

Issue

  • Repository shows an orphaned status on the Red Hat Satellite 6 WebUI at, Content -> Red Hat Repositories -> Name of the repository and Content -> Sync Status -> Name of the repository.
  • Unable to access the repositories on Red Hat Satellite WebUI.

Resolution

  • The subscription which contains the product that provides the repositories needs to be a part of the manifest on the Red Hat Customer Portal and visible on the Red Hat Satellite under Content -> Red Hat Subscriptions.

  • The steps mentioned here can be followed to update the manifest with the subscription on the Red Hat Customer Portal and refresh it on the Red Hat Satellite.

For more KB articles/solutions related to Red Hat Satellite 6.x Repository Issues, please refer to the Red Hat Satellite Consolidated Troubleshooting Article for Red Hat Satellite 6.x Repository Issues.

Root Cause

  • The subscription was unavailable in the manifest and hence inaccessible by the Red Hat Satellite.

  • Red Hat Repositories are marked as orphaned in following cases:

    • The subscription which provides the affected repo gets expired.
    • The subscription which provides the repo was removed from the manifest.

Diagnostic Steps

  • Verify the account for any recently expired subscriptions.
  • Confirm the presence/absence of the subscription on Red Hat Satellite Content -> Red Hat Subscriptions.
  • Check the manifest to verify the presence of the subscription.
    On the Customer Portal, Subscriptions -> Subscription Allocations -> Select the manifest.

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