Getting "SCSI error: return code = 0x000e0000" (DID_TRANSPORT_DISRUPTED) messages

Solution Unverified - Updated -

Issue

  • /var/log/messages reports

    kernel: sd 1:0:0:33: [sdco] tag#3 FAILED Result: hostbyte=DID_TRANSPORT_DISRUPTED driverbyte=DRIVER_OK cmd_age=0s
    kernel: sd 1:0:0:33: [sdco] tag#3 CDB: Test Unit Ready 00 00 00 00 00 00
    
    or on older kernels:
    
    kernel: sd 2:0:0:86: SCSI error: return code = 0x000e0000
    kernel: end_request: I/O error, dev sdcj, sector 18152688
    
  • With ISCSI storage, we could see

    Jun 22 14:49:40 hostname kernel:  connection7:0: ping timeout of 5 secs expired, recv timeout 5, last rx 39127843010, last ping 39127848010, now 39127853010
    Jun 22 14:49:40 hostname kernel:  connection7:0: detected conn error (1011)
    Jun 22 14:49:41 hostname iscsid: Kernel reported iSCSI connection 7:0 error (1011) state (3)
    Jun 22 14:49:44 hostname iscsid: connection7:0 is operational after recovery (1 attempts)
    Jun 22 14:50:27 hostname kernel:  connection7:0: ping timeout of 5 secs expired, recv timeout 5, last rx 39127889989, last ping 39127894989, now 39127899989
    Jun 22 14:50:27 hostname kernel:  connection7:0: detected conn error (1011)
    Jun 22 14:50:29 hostname iscsid: Kernel reported iSCSI connection 7:0 error (1011) state (3)
    Jun 22 14:50:32 hostname iscsid: connection7:0 is operational after recovery (1 attempts)
    Jun 22 14:50:42 hostname kernel:  connection7:0: ping timeout of 5 secs expired, recv timeout 5, last rx 39127904321, last ping 39127909321, now 39127914321
    Jun 22 14:50:42 hostname kernel:  connection7:0: detected conn error (1011)
    Jun 22 14:50:42 hostname kernel: sd 7:0:0:0: Unhandled error code
    Jun 22 14:50:42 hostname kernel: sd 7:0:0:0: SCSI error: return code = 0x000e0000
    Jun 22 14:50:42 hostname kernel: Result: hostbyte=DID_TRANSPORT_DISRUPTED driverbyte=DRIVER_OK,SUGGEST_OK
    Jun 22 14:50:42 hostname kernel: sd 7:0:0:0: Unhandled error code
    Jun 22 14:50:42 hostname kernel: sd 7:0:0:0: SCSI error: return code = 0x000e0000
    Jun 22 14:50:42 hostname kernel: Result: hostbyte=DID_TRANSPORT_DISRUPTED
    

Environment

  • Red Hat Enterprise Linux 9
  • Red Hat Enterprise Linux 8
  • Red Hat Enterprise Linux 7
  • Red Hat Enterprise Linux 6
  • Red Hat Enterprise Linux 5.4 and later
  • FC or ISCSI Storage channel
  • device-mapper-multipath to manage multiple storage paths.

Subscriber exclusive content

A Red Hat subscription provides unlimited access to our knowledgebase, tools, and much more.

Current Customers and Partners

Log in for full access

Log In

New to Red Hat?

Learn more about Red Hat subscriptions

Using a Red Hat product through a public cloud?

How to access this content