CUPS error "sh: ijsgimpprint: command not found" when printing

Solution Verified - Updated -

Environment

  • Red Hat Enterprise Linux 6
  • Red Hat Enterprise Linux 7

Issue

  • printing fails with the following errors in the CUPS error_log

    D [12/Aug/2014:10:10:35 -0400] [Job 1] sh: ijsgimpprint: command not found
    D [12/Aug/2014:10:10:35 -0400] [Job 1] GPL Ghostscript 8.70: Can't start ijs server "ijsgimpprint"
    D [12/Aug/2014:10:10:35 -0400] [Job 1] **** Unable to open the initial device, quitting.
    

Resolution

Remove and re-add the printer. To remove the printer, you can use the command

lpadmin -x <print-queue>

To re-add the printer, see the following Knowledgebase Solutions:

How to add network printers using CUPS in RHEL?
What printers and print drivers are supported for use with CUPS in RHEL?
How to setup printers from the command line using lpadmin in RHEL

Root Cause

  • ijsgimpprint was depreciated in the migration to RHEL 6.
  • Printer config files were copied over instead of recreated.

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