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HP ProLiant マシンで 7/15/2012 から 12/14/2012 に BIOS をアップデートするとサーバーがハングする

Solution Verified - Updated -

Issue

  • HP ProLiant マシンで 7/15/2012 から 12/14/2012 に BIOS をアップデートすると、サーバーが起動時にハングし、以下のようなスタックトレースメッセージが記録されます。
Process swapper (pid:1, threadinfo ffff88082c424000, task ffff88102caf0040)
Stack:
 00000001003f0025 000000000000001f 0000000000000040 0000000000000000
<0> 000000000000001f 0000000000000000 0000000000000000 00000000ffffffff
<0> ffff88082c425ea0 0000000005846a0f ffffffff81c00340 0000000000015e00
Call Trace:
 [<ffffffff81025aa3>] ? mtrr_aps_init+0x33/0x40
 [<ffffffff81c2e511>] ? native_smp_cpus_done+0x111/0x150
 [<ffffffff81c1f7ea>] ? kernel_init+0x1bc/0x2fe
 [<ffffffff8100c14a>] ? child_rip+0xa/0x20
 [<ffffffff81c1f62e>] ? kernel_init+0x0/0x2fe
 [<ffffffff8100c140>] ? child_rip+0x0/0x20
Code:81 4c 89 f2 89 c7 44 89 45 98 e8 27 0f 0a 00 8b 35 a1 04 bd 00 44 8b 45 98 eb a3 0f 1f 00 8b 45 b0 85 c0 74 10 90 f3 90 8b 45 b0 <85> c0 75 f7 8b 35 81 04 bd 00 48 8b 3d 6a 15 dc 00 e8 85 3d 25 
Call Trace:
 [<ffffffff81025aa3>] ? mtrr_aps_init+0x33/0x40
 [<ffffffff81c2e511>] ? native_smp_cpus_done+0x111/0x150
 [<ffffffff81c1f7ea>] ? kernel_init+0x1bc/0x2fe
 [<ffffffff8100c14a>] ? child_rip+0xa/0x20
 [<ffffffff81c1f62e>] ? kernel_init+0x0/0x2fe
 [<ffffffff8100c140>] ? child_rip+0x0/0x20
BUG: soft lockup - CPU#0 stuck for 67s![swapper:1]
  • 詳細については「診断手順」セクションを参照してください。

Environment

  • Red Hat Enterprise Linux 6
  • kernel-2.6.32-220.28.1.el6
  • HP ProLiant DL360p-Gen8s
  • HP ProLiant DL380p Gen8
  • BIOS バージョンが 12/14/2012 以降

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