Red Hat Training
A Red Hat training course is available for Red Hat Process Automation Manager
Preface
As a case worker or process administrator, you can use case management to create or manage unpredictable and ad hoc processes.
Case management differs from business process management (BPM) in that it focuses on the actual data being handled throughout the case and less on the sequence of steps taken to complete a goal. Case data is the most important piece of information in case handling, while business context and decision-making is in the hands of the human case worker.
Use this document to get started with case management while referring to the IT Orders sample project in Business Central. Deploy the project in Business Central to view and interact with the case assets described in this tutorial, or recreate the project yourself.
Prerequisites
- Red Hat JBoss Enterprise Application Platform 7.1.0 is installed. For installation information, see the Red Hat JBoss EAP 7.1.0 Installation Guide.
- Red Hat Process Automation Manager is installed and configured with Process Server. For more information see Installing and configuring Red Hat Process Automation Manager on Red Hat JBoss EAP 7.1.
-
Red Hat Process Automation Manager is running and you can log in to Business Central with the
kie-server
anduser
roles.