Something strange going on with discussions?

Latest response

Is there something strange going on with discussion?

It seems old threads / discussions are being bumped to the top without new content.. not just a few either.. it seems pages of them are getting bumped to the top and displaying "updated X minutes ago".

It looks like the site has all of a sudden exploded with users, but when you open the discussions there is no new content.

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Responses

andriusb's picture Red Hat Guru 3695 points
4 March 2014 2:59 PM

I think it is working as expected - if there is a new comment or an edited existing comment, it will get a new time stamp.

R. Hinton's picture Guru 6827 points
4 March 2014 7:58 PM

I saw the same identical symptoms PixelDrift mentioned earlier today...

Erik Newby's picture Red Hat 389 points
4 March 2014 8:17 PM

This is correct behavior. The business rule is that a discussion is more than just the topic. It's the participation via comments. This affects the update date which in return affects the sorting in the discussion list.

PS Guru 6494 points
4 March 2014 10:29 PM

In this case there was no additional participation via comments and the comments hadn't been edited either. In total about 3 pages rolled to the front in the space of about half an hour.

https://access.redhat.com/site/discussions/731793

Here is just one example, it says it was updated about 14 hours ago, but it was actually last updated 6+ days ago. No new activity, no new edits (my edit was days ago)

R. Hinton's picture Guru 6827 points
4 March 2014 11:24 PM

Erik, I saw the same symptoms Pixel described.

Erik Newby's picture Red Hat 389 points
5 March 2014 12:56 AM

Thanks for the feedback, Remmele.

R. Hinton's picture Guru 6827 points
5 March 2014 3:04 AM

thank you and David too!

Erik Newby's picture Red Hat 389 points
5 March 2014 12:56 AM

It seems the example provided was in fact updated by an internal associate. No comments were added, but some internal tags were appended to the topic.

David Powles's picture Red Hat 25369 points
5 March 2014 1:24 AM

Hi all,

Thanks for bringing this to our attention. As Erik mentioned above, these updates were generated when I changed some internal-facing metadata on the discussions, which I use to track the status of the threads (eg whether the issue has been resolved or not)

There's nothing to worry about here, though I do apologize for the notification spam. I updated a large number of discussions yesterday, and forgot to toggle notifications off for some of them.

PS Guru 6494 points
5 March 2014 8:13 AM

Is it possible so that in future updates to hidden metadata don't affect the modified time on the discussion thread (ie. only modifications to the customer facing content changes the order of the customer facing pages)?

I wasn't so concerned about the email spam, but it has pushed conversation several pages back and the people who posted in the last couple of days are unlikely to receive further responses with their posts back on pages 3/4.

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