SRPMS and support

Latest response

I have a subscription to RHEV.
Will you provide support for home-built RPMs from the repository of redhat?


No. As a general rule, Red Hat Global Support Services supports what Red Hat ships and in the form in which it is shipped. This does not cover home-built RPMs generated from Red Hat sources, regardless of whether these sources were patched or unmodified. Refer to the Production Support Scope of Coverage for details.

If the binary RPMs shipped by Red Hat do not meet your needs, consider opening a support case and working with GSS to capture your requirements for consideration in future product updates.