"console" option is greyed out for VMs

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Dear All,

 

I have installed RHEV-M 3.1. The Hypervisor is version 6.3. And the host OS is RHEL 6.4.

The Problem is: "the console" option is greyed(find out the attached screenshot) out for VMs, so i can't take the console of virtual machine.

 

Please help me to resolve the issue.

 

Please find out the attached screenshot.

 

Thanks & Regards,

Somnath

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