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  • Detected hardware unit hang

    Posted on

    Hello everyone,

    I seem to be having an issue with the

    e1000e
    driver on my homeserver (Lenovo Thinkcentre M710q tiny). I've had this issue twice now so it wasn't a coincidence. When transferring a considerable amount of data (roughly 10GB), I suddenly lose connection to my server. When I go to the console I see the following message:

    Apr  2 14:35:47 server01.home.local kernel: e1000e 0000:00:1f.6 enp0s31f6: Detected Hardware Unit Hang:
      TDH                  0>
      TDT                  2>
      next_to_use          2>
      next_to_clean        0>
    buffer_info[next_to_clean]:
      time_stamp           1063e5f55>
      next_to_watch        0>
      jiffies              1063e8580>
      next_to_watch.status 0>
    MAC Status             80083>
    PHY Status             796d>
    PHY 1000BASE-T Status  3800>
    PHY Extended Status    3000>
    PCI Status             10>
    Apr  2 14:35:47 server01.home.local kernel: e1000e 0000:00:1f.6 enp0s31f6: Reset adapter unexpectedly
    Apr  2 14:35:47 server01.home.local kernel: bridge0: port 1(enp0s31f6) entered disabled state
    Apr  2 14:35:51 server01.home.local NetworkManager[934]:   [1617366951.2407] device (enp0s31f6): carrier: link connected
    Apr  2 14:35:51 server01.home.local kernel: e1000e 0000:00:1f.6 enp0s31f6: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
    Apr  2 14:35:51 server01.home.local kernel: bridge0: port 1(enp0s31f6) entered blocking state
    Apr  2 14:35:51 server01.home.local kernel: bridge0: port 1(enp0s31f6) entered forwarding state
    

    The only solution seems to be to press Ctrl+Alt+Del to reboot. Normally I have no issues with my homeserver and it runs fine, only when transferring a lot of data will cause this. Is this a known issue for this ethernet card and is there a fix?

    Thanks,

    Johan

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