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  • subscription-manager fail: Unit with ID <guid> could not be found

    Posted on

    Anyone recall a problem like this, from the good-old-days?

    For tried-and -true RHEL 7.6 (a requirement from our customer) on a newly generated system image:

    sudo subscription-manager register --user xxxx
    Registering to: subscription.rhsm.redhat.com:443/subscription
    Password:
    HTTP error (404 - Not Found): Unit with ID "da731453-c99d-4e28-8f61-dce936c1f327" could not be found.

    Subscriptions requested by user xxxx with matching password do work on other machines (e.g. tested on a VirtualBox VM.)

    Here are some other outputs, in case they prove illuminating:

    sudo system-manager list
    ... shows:
    +-------------------------------------------+
    Installed Product Status
    +-------------------------------------------+
    Product Name: Red Hat Enterprise Linux Server
    Product ID: 69
    Version: 7.6
    Arch: x86_64
    Status: Unknown
    Status Details:
    Starts:
    Ends:

    sudo system-manager remove --all

    ... confirms there are no active subscriptions, saying:
    0 subscriptions removed from this system.

    sudo subscription-manager config --list
    [server]
    hostname = [subscription.rhsm.redhat.com]
    insecure = [0]
    no_proxy = []
    port = [443]
    prefix = [/subscription]
    proxy_hostname = []
    proxy_password = []
    proxy_port = []
    proxy_user = []
    server_timeout = [180]
    ssl_verify_depth = [3]

    [rhsm]
    auto_enable_yum_plugins = [1]
    baseurl = [https://cdn.redhat.com]
    ca_cert_dir = [/etc/rhsm/ca/]
    consumercertdir = [/etc/pki/consumer]
    entitlementcertdir = [/etc/pki/entitlement]
    full_refresh_on_yum = [0]
    inotify = [1]
    manage_repos = [1]
    pluginconfdir = [/etc/rhsm/pluginconf.d]
    plugindir = [/usr/share/rhsm-plugins]
    productcertdir = [/etc/pki/product]
    repo_ca_cert = /etc/rhsm/ca/redhat-uep.pem
    repomd_gpg_url = []
    report_package_profile = [1]

    [rhsmcertd]
    autoattachinterval = [1440]
    certcheckinterval = [240]
    splay = [1]

    [logging]
    default_log_level = [INFO]

    [] - Default value in use

    Any advice would be welcomed.

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