ansible tower Error

pls help
I tried to run playbook via ansible tower populating this error ..
Then i tried to create the user it [ lock /etc/passwd pls try again ]

I searched via internet it showing remove all lock files inside the /etc/ . i removed Then also i got This error

But
i tried ping ansible -m ping all ... all hosts are pinging

what is the solution of below error

Identity added: /tmp/awx_53_ZphRFg/credential_5 (/tmp/awx_53_ZphRFg/credential_5)
SSH password:
SUDO password[defaults to SSH password]:
PLAY [all] *********************************************************************23:04:22
TASK [Gathering Facts] *********************************************************23:04:22
fatal: [localhost]: FAILED! => {"msg": "privilege output closed while waiting for password prompt:\nsudo: effective uid is not 0, is /usr/bin/sudo on a file system with the 'nosuid' option set or an NFS file system without root privileges?\n"}
PLAY RECAP *********************************************************************23:04:23
localhost : ok=0 changed=0 unreachable=0 failed=1