Old school serial modem not found by VSI-Fax
I have a MultiTech modem on a serial port that I can dial using command line, but VSI-Fax cannot see. How do I have the system know it's there? All I can find is info on USB modems.
Everything I've seen in these portals show how to connect a USB modem, not serial. They also discusss going to System/Add Hardware, which I could in RHEL 5, but no longer exists in 7.
Anyone have an idea, aside from not using a modem. I'm stuck with it due to a program the company uses that requires it.
Thanks in advance.
Cec
Responses
Is there any place in VSI-Fax configuration for a device name, like /dev/ttyUSB0? If so, just try typing /dev/ttyS0 (for COM1 serial port) or /dev/ttyS1 (for COM2) etc. Note that the numbering of Linux /dev/ttyS* device names is offset by one compared to the COM port names, for historical reasons.
If the VSI-Fax in RHEL 7 relies on ModemManager or something similar to detect and/or use the modem, then I don't know.
This is not a RedHat support channel, but a discussion forum between fellow RedHat product users. So no need to "close tickets" here. :-)
Previously I failed to penetrate Esker's webpages deep enough so that I could reach the actual product documentation behind all the ad copy. But now that you gave an actual command for a search keyword, I quickly found these:
http://kb.eclipseinc.com/kb/how-do-i-troubleshoot-vsifax/
http://doc.esker.com/vsi/6.1/en/installationandadministration/
http://doc.esker.com/vsi/6.1/en/referenceaddendum/index.asp?page=cmdref.html
From the third link, it looks like the vfxadmin command you specified might have been incomplete. I think it should have been something like:
vfxadmin device -a -v /dev/ttyS0 fax1
That is, "add a faxmodem device (device -a) using tty device (-v) /dev/ttyS0 and call it fax1".
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