UI language of Red Hat Web pages goes crazy!
The Web interface of RHN, RHSM, and RH Customer Portal has its language going crazy:
-
Language changes randomly:
No matter if I switch between pages or refresh the same page, no matter if I let the language be default or intentionally chose a language on menu, I usually see the displayed language changes randomly, and uncontrollably.
I've check the request cookie and it correctly reflects my choice of language: If I let the language be default (from a fresh restart of browser) then no "rh_locale" entry is defined; If I chose one language on the menu, the "rh_locale" entry in the cookie reflects my choice. However the displayed language is nondeterministic! -
Inconsistent languages between Headers (Products & Services, Tools, Security, Community), Utility bar and the Main body content:
For example when Japanese is chosen and displayed,- https://access.redhat.com/errata/RHSA-2017:0170 shows English headers, English unitility bar (with "English" is displayed as the chosen language in Language menu), and Japanese body content; while
- https://rhn.redhat.com/errata/RHSA-2017-0170.html shows Japanese headers, Japanese unitility bar (with "Japanese " is displayed as the chosen language in Language menu), and English body content.
*) As described in number 1, the chosen language is not always the displayed one.
==> I want a consistent language through out the time. Is there any way to constrain the Web pages to display only English?
Update on June 28th: Thanks to Sam Wachira's suggestion about the Locale preference, I've re-tested the RHSM Web UI with stable result when logged in & locale preference set. But right after I logged out, the UI language went back to random behaviour. Here I upload an archive of screenshots of each step in my test:
- 0x: Open erratum RHSA-2017:0244 in a new (fresh) browser (Google Chrome). Just refresh ==> random languages;
- 1x: Choose "English" ==> still random languages;
- 2x: Log in & set locale preference (language = "English") ==> seems to be stable!
- 3x: Log out ==> back to random!
- 4x: Log in & 5x: set locale preference language = "French" ==> seems to be stable!
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Responses
Hi Will,
Inconsistent languages between Headers and Main body content - Only an issue for me when English is not the preferred language. Select English as the preferred language, and it should display all contents in English.
You could also check your desktop and browser language preferences.
Hi Sam,
I can confirm what Will described in his post - the other day when I opened a security advice link, the content was shown in different languages even though everything is set to English language as default on the system. I shared the link with a friend living in London, GB - same issue. I guess this must be a randomly appearing problem with the website ... it only occurred on that one day though.
Cheers :)
Christian
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